Testimonials

What Others Say

Testimonials from colleagues who have worked alongside Cindy, and from families she has supported. Each one opens in full below.

She ensures that people are heard, particularly where their circumstances have made being heard difficult.

Travis MacNally

Advocate for Persons with Disabilities

It is my privilege to write in support of Cindy Trepanier, founder of The Person Centered Practice. I have known Cindy her whole life, and I am able to speak both to her character and to the way she works with people.

Cindy is an advocate and an accomplished person centered professional. She has built her career on a single conviction: that the individual before her is a whole person first, and that their circumstances — a disability, a diagnosis, a transition, a loss — describe something they are living through rather than who they are. I have seen her uphold that principle consistently, across many years and a considerable range of work.

She has devoted her career to supporting people with physical and mental disabilities, together with their families. What distinguishes her work is not only its substance but its manner. Cindy communicates with exceptional clarity when discussing the options and choices available to a person. She takes the time needed to ensure that they genuinely understand what is before them, and she does so without haste and without speaking over anyone. For the person on the receiving end of that conversation, the difference is profound.

She ensures that people are heard, particularly where their circumstances have made being heard difficult. This is no small competency. It calls for patience, genuine listening, and a willingness to slow down at precisely the moment when most systems accelerate.

Cindy is, in addition, determined and conscientious. When she undertakes a commitment, she sees it through, and she does right by the people she serves. In all the years I have known her, I have never known her to compromise a standard where a person was concerned.

Our community is materially better for having someone of Cindy’s calibre working within it. I recommend her without reservation, and I would be pleased to discuss this reference further with anyone who would find it helpful.

Her leadership style is rooted in genuine person centered care, for both the participants she supports and the staff she leads.

Samantha Braithwaite

Front Line Support Staff

I had the privilege of working under Cindy’s supervision and can confidently say that her leadership style is rooted in genuine person centered care, for both the participants she supports and the staff she leads.

Cindy has a remarkable ability to recognize and foster the strengths of those around her while also providing thoughtful, constructive feedback that encourages personal and professional growth. Her guidance helped me become a more well-rounded professional, and I always felt supported, respected, and empowered to succeed.

What stands out most about Cindy is her ability to keep the bigger picture in mind. She is a true team player who consistently works toward positive outcomes for everyone involved. Her passion for her work is evident in everything she does, and she approaches each day with professionalism, compassion, and a genuine desire to help others.

Cindy’s dedication to excellence, participant care, and team development makes her an exceptional leader and an invaluable asset to any organization.

What stands out most about Cindy is her ability to truly see the person first.

Bonnie Whelan

Parent

Our family had the privilege of working with Cindy as a behavioural therapist for our son, Zax, who has autism. From the very beginning, Cindy brought such a calm, caring and positive presence into our lives.

What stands out most about Cindy is her ability to truly see the person first. She took the time to understand Zax as an individual — his personality, his needs, his strengths and the things that were challenging for him — without ever making him or us feel judged. She has an incredible amount of knowledge and experience, but she combines that with a very realistic, down-to-earth approach that made difficult situations feel much easier to navigate.

As a parent, there is something incredibly comforting about having someone working with your child who you know genuinely cares. With Cindy, we always felt that. She listened to us, supported us as a family and approached Zax with patience, kindness, understanding and respect. She didn’t just tell us what we “should” be doing; she worked with us to find realistic solutions that actually made sense for our family and for Zax.

Cindy has one of those personalities that people are naturally drawn to. She is warm, lovable, non-judgmental and incredibly easy to talk to. Her positive attitude and caring heart come through in everything she does, and she has a way of making both children and parents feel safe, heard and understood.

Her experience and knowledge are evident, but I believe it is the combination of that experience with her compassion and genuine love for helping people that makes her so exceptional at what she does.

We are incredibly grateful for the support Cindy gave Zax and our entire family. I would recommend her without hesitation to any individual or family fortunate enough to have the opportunity to work with her.

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